You still suck. I'm on the phone with one of your representatives right now. I'm on hold while they run around like chickens with their heads cut off because they don't know a damn thing. I made an appointment to have a tech come out and guess what, he/she didn't show up. I'm really pleased that I got up early on my day off for this. I just absolutely love your superiorly shitty customer service. The hold message is awesome, letting me know how many customer care representatives you have to make my experience wonderful is hilarious. Thanks for that because it's about the only funny thing in dealing with your company. Everything else is just absolutely frustrating and a complete waste of time. Looks like it's time to call Verizon.
Fuck you,
Jordan.
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